- Digital Workplace
- HP
- Case story
In 2017, Danoffice IT began a powerful collaboration with the relief organization, SOS Children’s Villages. This is an important organization which has been helping children and young people all over the world since 1949. In this story, our focus is on their efforts and IT environment in Kenya.
Kenya is the financial and logistics hub for East Africa and here, the IT is developing at rapid speed in certain areas. The mobile IT is particularly present everywhere and it serves as a component of the overall development of the country. We are proud to have been a part of this development through our work with SOS Children’s Villages alongside our global collaborative partner for many years, HP.
The IT maturity and readiness found in SOS Children’s Villages are only matched by a few. There is an invisible infrastructure and development which is shaping a new future. Connectivity is the notion of a digital connection and in Kenya, as with the rest of the world, it has created a monumental development in a short amount of time. With connections, come network and opportunities.
IT and technology are prerequisites for success in Kenya. In 2023, we visited SOS Children’s Villages in Kenya’s capital, Nairobi. Early on, SOS Children’s Villages concluded that they could help the country and its children and young people by connecting them with each other and the world which is made possible by IT. Therefore, IT is a natural part of everyday life today.
New Roads to Progress
Today, SOS Children’s Villages is a significant global NGO with branches all over the world with efforts being made in Africa and Asia in particular. In these regions, the work with children, young people, and families makes a big difference. It helps provide a safe upbringing, education, and future for the children.
This is an organization which is most certainly open to development and one constantly thinking of new perspectives and initiatives. Many of us have heard of the so-called children’s villages organized into small SOS families with their own dwelling and a Caregiver responsible for his/her little SOS family consisting of 4-12 children and young people brought together. However, over the course of time, other efforts have also been made a reality. Now, help is also provided to the children while they continue to live with their biological families which allows the children to stay with their families, but still have necessities such as food, clothing, schooling, and medical attention.
A Mobile Infrastructure
Your former colleague, Sabine, has been a key person in Danoffice IT’s work with NGO’s across the world. Today, she works with more than fifty organizations including SOS Children’s Villages with HP as our partner.
”In the beginning, we provided workstations for their administration and their offices all around the world. When we realized how our logistics would enable us to deliver and manage deliveries to the furthest corners of the world, the collaboration was expanded to their schools, the children’s villages, and their institutions, however, also to children living in the streets,” Sabine says and adds: “Locally in the areas needing assistance, they typically use laptops, cell phones, and tablets. The infrastructure here is tied to mobility. Even the local director does not have a screen or a mouse. Everyone here uses mobile devices.”
Logistics and Mandate Paving the Way
At Danoffice IT, we have been developing our global logistics over the course of three decades and it is crucial for us to succeed and help make a difference. This sets us apart globally and is a factor which is crucial to Sabine in her work with organizations such as SOS. “We operate with quite an extensive logistics setup which encompasses the entire process from purchase to delivery. We ensure export compliance and duty registration of various documents with the proper authorities. It is complicated for an organization in Kenya to import IT from other countries,” Sabine explains.
”HP’s aftersales support in Africa is very strong and they generally have a broad presence in the region. If something is not working, we use our logistics to sort things out. This is an important part of the collaboration for us to be able to offer this and it also provides substantial CO2 savings when we can handle matters locally rather than shipping the items to Denmark or other locations.” Sabine also points out one of our most powerful chips at Danoffice IT which is the Manufacturer Mandate: “We have the ability to transfer warranties and contracts for our products across borders.”
Daniel’s Story: IT and Dedication
The collaboration with SOS Children’s Villages is special and to exemplify the dedication they demonstrate and the progress they are making, we return to ICT and Digital Skills Training Officer, Daniel Nyamai. In addition to his obvious advanced skillset, the key to his personal success has been the fact that he has taken full advantage of IT development. It was not in the cards for him to get an IT education since that costs a lot of money.
When he was very young, Daniel took out a microloan from Safaricom’s M-PESA which is the equivalent to the Danish MobilePay or the American Zelle, however, it has been around much longer and is far more extensive in that the platform offers loans and financing. Simply put, Daniel borrowed money to start his own farming business. The profit from this small farming business was spent on his education. The example of Daniel is far from the only one and it is a very clear demonstration of Daniel’s dedication and the dedication of SOS Children’s Villages and both of their abilities to use technology in order to create development and a positive change.
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Global LogisticsWe have spent two decades creating a unique global logistics platform. Our Group Logistics, Export Compliance, and Warehouses around the world all make a marked difference. -
Manufacturer MandateOur Manufacturer Mandate provides us with the authority to take the warranty and support of the product with us across the borders of countries.
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Export ComplianceInternational trade in IT equipment is subject to a litany of legal requirements. Therefore we have an in-house Export Compliance team.
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